Umbrella company - FAQ's
Frequently asked questions about umbrella companies
- What do you charge for the Umbrella service?
- Is there a set-up charge or any additional charges I should know about?
- How and when will I get paid?
- How can I check that I have been paid correctly?
- What expenses can I claim?
- Do Danbro pay my expenses?
- How do you calculate holiday pay?
- How do I claim for holiday or sickness?
- Do I need to arrange for any insurance cover in relation to
my contract?
- Do Danbro provide any other benefits to Umbrella employees?
- Will you provide income confirmation to support credit/mortgage
applications?
- To whom do I send my timesheets to?
- When should you receive my timesheet?
- What do I do when my contract ends?
- What if I have any questions once I have commenced my contract?
- Can you help with my personal tax return?
- What if my circumstances change, would I be better placed trading through a limited company or managed limited company?
- "I would like to join Danbro - what's the next step?"
1. What do you charge for the Umbrella service?
Click here to view fee chart.
2. Is there a set-up charge or any additional
charges I should know about?
No. With our Umbrella company option, you only pay us a fee as we
process your timesheet. There are no extra charges.
3. How and when will I get paid?
Our payroll is run on a daily basis, and we have three main payment
methods:
- BACS – Ensuring you receive your funds two to three working days after we receive it. This is our standard payment method.
- CHAPS – A one-off, same-day payment option. However this will incur a £22 bank charge.
- Faster pay – A weekly, same-day payment option for £28/week inclusive. Please check for eligibility.
4. How can I check that I have been paid correctly?
Each time you are paid, we will send you a payslip via post or email
which will detail your income, expenses and the appropriate deductions
to arrive at your net salary.
5. What expenses can I claim?
You can claim expenses that are wholly necessary and exclusively
for the purpose of carrying out your contract e.g. business travel.
Danbro have a comprehensive expense policy which is fully approved
by HMRC. To view our full expense policy, please click
here.
6. Do Danbro pay my expenses?
No. The amount of expenses you claim is deducted from your
gross income, which reduces the taxable amount your salary is based
upon. As a result you benefit from a reduction in the amount of tax
and National Insurance you pay. Your expenses are not paid in addition
to your income.
7. How do you calculate holiday pay?
Holiday pay is calculated at 1/12th of your total gross earnings
for the week or month.
8. How do I claim for holiday or sickness?
You don't, because our Umbrella service does not withhold
any of your money whilst you are working. However, contractors are
entitled to Statutory Sick Pay (SSP). Please contact us for details.
9. Do I need to arrange for any insurance cover in relation to my contract?
No. Professional Indemnity Cover of up to £1m is included in our
Umbrella company fee, along with Public Liability and Employers Liability
Insurance.
10. Do Danbro provide any other benefits
to Umbrella employees?
Yes. As an employee of Danbro you are eligible to join the Danbro
group pension scheme and the Danbro childcare voucher scheme.
11. Will you provide income confirmation to support credit/mortgage applications?
We are more than happy to provide any references on request and provide
this as part of our Umbrella service at no extra charge.
12. To whom do I send my timesheets to?
If you have registered with the Danbro
Online Timesheet System (DOTS), you can submit your timesheets
and expenses to us online. Alternatively, you can fax, post, email or text Danbro
your timesheets and expenses. Please ensure you send the original timesheet to
your agency.
13. When should you receive my timesheet?
The sooner you send your timesheet, the sooner you will be paid
as we invoice your agency immediately after receiving your timesheet.
Please note, some agencies have strict deadlines for payment cycles,
which you should ask your agency or one of our business consultants
about.
14. What do I do when my contract ends?
Our Umbrella service has no termination fee; you only pay when we
process your timesheet/expenses. Whilst you are not working, you
can remain with us for free until your next contract, or alternatively
we can send you your P45.
15. What if I have any questions once I have commenced my contract?
We pride ourselves on our excellent customer service and would be
happy to deal with your queries at any time and that's why we are
one of the most respected Umbrella companies in the UK. Just give
us a call or send us an email, whichever option is best for you.
16. Can you help with my personal tax return?
Yes. We would be happy to complete this for you, though there
would be a small administration charge of £80 (plus VAT) in
addition to our Umbrella fees, to cover our costs.
17. What if my circumstances change,
would I be better placed trading through a limited company or a
managed limited company?
At Danbro, we constantly review our clients' accounts to ensure they are
receiving the best service available. If we feel you would benefit from one of
our other services, we would advise the individual of this and, with your consent,
make all the necessary arrangements and adjustments on your behalf.
18. "I would like to join Danbro - what's the next step?"
Simple...complete our online
registration form - we'll do the rest and get you trading
in a very short period of time. Alternatively, please call one
of our specialists business advisers on 01253 600140.
How much you can save
Starter Pack
Umbrella Service
Impartial Advice
For further details, please contact Danbro for Umbrella Services: 01253 600141, General Enquiries: 01253 600140, London Office: 020 7836 8400 or email enquiries@danbro.co.uk or send an enquiry.
