Danbro Ranked in Top Spot by Umbrella Detective

Danbro, the specialist accountancy firm for contractors, is proud to be ranked in top spot on Umbrella Detective, an up-and-coming umbrella comparison website, created to help contractors and recruitment agencies find the perfect umbrella company for their needs. 

The comparison results are voted for by contractors, which proves Danbro’s dedication and commitment to make sure that all of its clients receive the highest standard of service at all times. Umbrella Detective then contact all Umbrella companies featured in their league table and carry out a mystery shop.

This is what they had to say about Danbro: “Overall umbrelladetective.com was very impressed by Danbro; they seem like an umbrella company at the top of their game. They were well-versed in all legislation and the staff member we encountered was full of knowledge, very professional and provided exceptional customer service.”

An opinion poll carried out by Professional Passport earlier this year provided an interesting insight into contractors’ views and motives when searching for a service provider.

The poll discovered that for umbrella contractors, the most important factors when choosing an Umbrella Company were colleague recommendations followed by quality of advice, service and support. The factors rated as least important were technology, financial strength and safety. 

Danbro has invested a great deal into its employees to ensure they can provide the best service and advice to their clients. Back in July 2009, Danbro gained five training accreditations in recognition of its commitment to the training and continual development of its employees. Due to all employees receiving frequent training and development, clients can be assured they will constantly receive excellent service. This venture has clearly paid off, as being ranked number one on umbrella detective is a great achievement.

Marketing consultant Gerry Gregoire explained: “We are very happy to be rated in top spot on Umbrella Detective – the umbrella comparison is voted for by contractors which demonstrates that customer service is at the heart of everything we do.”